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Privacy Policy

Effective Date: June 2, 2025

 

At Lil’ Paradisa, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website hosted on Wix.com. We are committed to respecting your rights under privacy laws, including Canada’s PIPEDA, and, where applicable, global laws such as the GDPR and CCPA.

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1. What Information We Collect

A. Information You Provide Voluntarily

When you:

  • Fill out contact forms

  • Place an order

  • Request a quote

  • Subscribe to newsletters

  • Message us directly

We may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping & billing address

  • Custom design requests or preferences

  • Payment details (processed securely via Wix’s integrated payment partners)

B. Information Collected Automatically (via Wix)

Wix automatically collects:

  • IP address

  • Browser and device type

  • Operating system

  • Time zone

  • Pages visited

  • Traffic source (referral site or search engine)

  • Duration of visit

  • Cookies (for site functionality and analytics)

2. How We Collect It

We collect information through:

  • Wix contact/order forms

  • Email subscriptions (via Wix or a connected app like Mailchimp)

  • Cookies and similar tracking technologies (set by Wix and services like Google Analytics)

You can manage or block cookies in your browser settings. Note that disabling cookies may impact site functionality.

3. Why We Collect Your Data

We collect this information to:

  • Respond to inquiries and provide quotes

  • Fulfill orders and manage delivery

  • Customize your paludarium or terrarium experience

  • Process secure payments

  • Improve our website experience

  • Send occasional updates, care tips, or promotions (only with consent)

  • Prevent fraud and meet legal obligations

4. Third-Party Sharing

We never sell your data. However, we share your data with select, secure third parties only when necessary:

  • Wix.com – hosting, forms, payments, and analytics

  • Wix Payments/Stripe/PayPal – secure transaction processing

  • Google Analytics – to improve site performance and content

  • Shipping carriers – to deliver your orders

  • Email marketing services – if you opt into our newsletter

Each partner complies with privacy laws and protects your data.

5. Your Rights

You have the right to:

  • Access the personal data we have about you

  • Correct or update your information

  • Request deletion of your data

  • Withdraw consent to marketing at any time

  • File a complaint with a data authority if needed

To exercise these rights, please email: contact@lilparadisa.com

6. Data About Minors

This website is not intended for children under the age of 13, and we do not knowingly collect their data. If we learn that information from a child has been submitted without parental consent, we will promptly delete it.

7. Data Retention & Security

We retain personal data only as long as needed for business or legal reasons. Data is stored securely through Wix’s encrypted servers and protected by:

  • SSL encryption

  • Secure payment integrations

  • Access control and backups

8. International Users

As we are based in Canada, your information may be transferred and stored in Canadian or U.S. data centers via Wix. By using our site, you consent to this.

9. Updates to This Policy

We may revise this Privacy Policy as needed. Updates will be posted here, with the date updated above. Please check back regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data:

Lil’ Paradisa
contact@lilparadisa.com

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